Rewards Terms

This page spells out exactly how earning and cashing out work on LootPup. It's written to be read, not skimmed — most support questions are answered here.

1. How balances work

• Your balance is shown in US dollars. Internally it's tracked to the cent.
• Every change to your balance is a recorded entry (earn, bonus, adjustment, hold, release) that you can see in your activity history.
• Balances are promotional credits issued by LootPup. They are not money, are not insured, do not earn interest, and cannot be transferred to another user.

2. Earning

• Each offer states its requirements (for example "reach level 20 within 14 days") and its reward. Complete the requirements as stated and the Partner verifies the completion.
• Credits usually appear within minutes of verification. Some Partners verify in batches; allow up to 48 hours, and up to 7 days for milestone-based game offers, before contacting support.
• Rewards shown are the amounts credited to you. LootPup retains the difference between what a Partner pays us and what we credit; we don't take anything out of a credited amount later.
• Referral and promotional bonuses are credited under the conditions stated when offered and may be changed or withdrawn for future activity at any time.

3. Missing credits

If a completion hasn't credited after the windows above, email support@lootpup.com with the offer name, the date you completed it, and a screenshot showing the requirement met (e.g. the level screen). We'll raise it with the Partner. Partners have the final say on verification; LootPup can't credit a completion the Partner does not confirm.

4. Reversals

Partners can reverse a completion after crediting it — most commonly for a free trial cancelled within the trial period, a refunded purchase, or a completion later judged to be fraudulent or duplicate. When that happens the matching amount is deducted from your balance and appears in your history as an adjustment. If your balance has already been cashed out, the reversal is applied against future earnings.

5. Cash outs

• Minimum: $5.00. Maximum: $500.00 per request. These may change; the current limits are always shown on the Cash out screen.
• Verification: you must have linked an Apple or Google sign-in before your first cash out.
• Methods: PayPal, Venmo, Cash App, Amazon gift card, Apple gift card, Visa prepaid card. Availability may vary.
• Holds: when you request a cash out, the amount is immediately moved from your available balance into a hold. One cash out can be open at a time.
• Review and timing: every request is reviewed by a person. Approved cash outs are sent within 24 hours on business days (Mon–Fri, excluding US holidays). Gift cards are emailed; PayPal, Venmo and Cash App payments go to the handle you entered.
• Rejected requests: if a request is rejected (for example, an invalid PayPal email), the held amount is returned to your available balance with a note explaining why, and you can request again.
• Wrong destination: payments sent to a destination you entered incorrectly cannot be recalled. Double-check before submitting.

6. Fraud and account integrity

To keep offers available and well-paid for everyone, we enforce the following. Breaking them forfeits your balance and closes your account:

• One account per person, on your own device, in the United States.
• No VPNs, proxies, emulators, rooted/jailbroken devices, device-ID changers, or automation.
• Offers requiring a new user must be completed as a genuinely new user of that app.
• No completing offers for others, buying or selling accounts, or referral self-dealing.

Accounts flagged by a Partner or by our own checks may have cash outs paused while we investigate. We'll tell you when that happens and what we need from you.

7. Inactivity

Balances on accounts with no activity for 12 months may be forfeited after we email the address on file with 30 days' notice.

8. Changes

We may change reward amounts, offers, limits, methods, and these Rewards Terms at any time. Changes don't affect credits already in your balance.

Questions

support@lootpup.com — include your account ID (shown at the bottom of Account) for the fastest answer.